FAQs

Are Major cryptocurrencies (Bitcoin - Bitcoin cash - Ethereum - Litecoin - DAI - USDC ) accepted as a payment type?

Yes, TimeElements.shop offers the possibility to use major crypto as form payment:

-Bitcoin

-Bitcoin cash

-Ethereum 

-Litecoin 

-DAI 

-USDC

 

Where are TimeElements products made?

Most products are made in the USA, except AOP (all-over print) hoodies, hooded blankets, shoes, printed trucker hats, and other items produced in China. 

A small number of items are made in Europe (Germany/Spain).  

Products origin is listed on every item description as the country the item is shipped from (shipping from USA/China/Europe).

The product's origin is listed on the item description's page as the country the item is shipped from (shipping from USA/China/Europe).

 

I just placed an order; when will it ship?

Products are custom printed within 3 to 7 days after the order is placed and shipped right after. 

Fulfillment times may be delayed if the main product is out of stock or during extraordinary events.

In case of any production delay customer will be advised. 

 

Can I cancel my order?

To get a full refund, all orders must be canceled WITHIN 24 HOURS after the order is placed. 

 

Can I change my order with a different product/size/color?

In order to get your order changed, the request must be submitted WITHIN 24 HOURS after the order is placed. 

 

I have entered an incorrect address; what do I do now?

Addresses can be changed anytime BEFORE the order is shipped.

Just contact us providing the order number and new address. 

 

 

How long does shipping take?

Shipping times vary depending on products origin and buyers location. 

All items produced in the USA are shipped within 3-7 business days after the order is placed via USPS standard service (expedited shipping available upon request).

All items produced in China are shipped within 5-7 business days after the order is placed and require 15-21 business days on average to reach worldwide destinations.

 

I am not in love with my order, can it be returned? What if there is an issue?

Due to the nature of the product (custom print on demand), orders cannot be returned/exchanged except for damaged merchandise or wrong items shipped. 

 

 

What about design personalizations/custom requests?

 

Yes, you can submit your request before placing the order. Additional details will be discussed privately.