Refund policy

REFUNDS/RETURNS/EXCHANGES :

Due to the nature of products (custom prints on demand), orders cannot be refunded/returned  with the exception of damaged merchandise or wrong items shipped (proof must be presented).

N.B. No Refunds/Returns/Exchanges if the wrong size was ordered.

ORDER CANCELLATION/PRODUCT EXCHANGE (different product/size/colour):

In order to obtain a refund/exchange for a misplaced order, the request must be submitted within 24 hours of your purchase. 

Delivery Disclaimer
We always do our best to make sure your order is delivered on time — and in most cases, it is. However, occasional delays can happen due to factors beyond our control (such as carrier issues, customs, or local disruptions).

Because of this, we unfortunately cannot offer refunds if your item arrives later than expected and causes you to miss an event, party, or special occasion. We truly appreciate your understanding and patience.